![]() Simply switching to a different VPN protocol can resolve the issue and restore VPN access to the internet. Depending on the wifi connection or ISP you are using, they may sometimes block certain protocol use on their network. If you have checked steps one and two and you still can't access the internet while you are connected to the IPVanish VPN, the third step is to try changing the VPN protocol you are using to connect to our IPVanish servers. If you find an IPVanish VPN server that lets you connect, but not access the internet, please contact our support team about that server location. If you can successfully connect to the server, then the connection issue could be a temporary one associated with the server location you originally selected.
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